This job ad has been posted over 40 days ago! (*)

Innovation Engagement Specialist - Eastern and Southern Africa Hub- REMOTE Full-time

Published at 2023-03-28 - Viewed: 2108 times - Humanitarian OpenStreetMaps Team (HOT) (Worldwide/Remote)


Work Location: Remote, within East and Southern Africa region
Application Close Date: Open till position is filled
Estimated Start date: May 2, 2023
Department: Open Mapping Hub -East and Southern Africa
Reports to: Eastern & Southern Africa Regional Hub
Terms: Full-time, one year initial contract (subject to renewal)
Travel: Up to 40%, including the ESA hub’s priority countries in the region
Level: 7

About HOT

Humanitarian OpenStreetMap Team (HOT) sits at the nexus of participatory mapping, community-led development, humanitarian response, open data and tech. With a talented and diverse team spread around the globe, HOT is an NGO that supports a dynamic global community of thousands of dedicated volunteers using maps and open data for humanitarian response and the Sustainable Development Goals. Working with humanitarian and development partners like the Red Cross, Médecins Sans Frontières, UN agencies, governments and others, the HOT community maps in solidarity with those affected by or at risk of disaster, contributing the maps and data aid workers need to do their lifesaving work.

In 2020 the work of the HOT community was recognized by TED’s Audacious Project, a collaborative philanthropic initiative that serves as a springboard for social impact on a grand scale, leading to an exciting new phase of growth. HOT is expanding its activities: opening four regional hubs and scaling up its support to local mapping communities with the audacious goal of mapping an area home to one billion people in 94 countries at high risk of disasters or experiencing poverty - mapping with communities before they are in crisis.

About the Open Mapping Hub-Eastern & Southern Africa (ESA-Hub)

The goal of the hub is to foster social innovation and entrepreneurship within the OpenStreetMap Ecosystem in the region in order to improve the lives of communities in a real and significant way; create diverse, vibrant and sustainable Open Mapping Communities and organizations in the region; ensure human capacity development on OpenStreetMap Skills in the region and enhance collaboration between OpenStreetMap Contributors and data users across government, humanitarian and development agencies in the region. We work in 23 countries across the Eastern & Southern Africa region

About the Role

The Open Mapping Hub - Eastern & Southern Africa is looking for an executor; responsible for managing all efforts that develop, engage and grow a diverse community of mappers and contributors. Areas of support include, and are not limited to the following: strategic planning, grant and award management; fostering social innovation including but not limited to new ways of working with communities and partners to grow OSM contributors and expand the scope of OSM data sets.

The Innovation Engagement Specialist establishes and maintains relationships with various types of communities and partners, including internal stakeholders, to oversee projects through conception, deliverables and reporting phases, ensuring high quality deliverables. Reporting to the Regional Director - Eastern & Southern Africa, The Innovation Engagement specialist will collaborate and work closely with the Data Quality, GIS teams to engage and deliver value to OSM mappers, map users and map supporters in the region. The candidate will be responsible for bringing together the problems, needs and requirements of communities across the region in a way that grows and evolves HOT’s technology in a way that builds equity, increases accessibility and influences the design and development of transformative open mapping innovation.



Build and manage relationships with mappers in priority countries in the ESA region with a goal of identifying and catalyzing strategic opportunities to develop and support initiatives that align with the Hub’s core programs.
Co-design, nurture and and manage the pipeline process to grow mappers within the ESA Community Network
Build and execute a pipeline of projects that present new opportunities for OSM data, tools and processes and/or demonstrate impact, including project design, business model development and operational support
On-going management of in-country initiatives. This may include organizing and facilitating workshops, project management and relationship management across wide range of partners (e.g. OSM Communities, start-ups, social enterprises)
Develop and launch program areas and functions to facilitate interaction between mappers, map users and map supporters such as joint supporter events, projects, working groups and communities of practice
Support and convene annual/quarterly open mapping communities meetings
Provide support to grant and award recipients in the region and collaborate with ESA Hub team to support the success of overall portfolio
Contribute to the Hubs learning agenda by supporting the production of high quality communication and engagement materials which capture lessons and insights from hub programs
Ensure appropriate coordination of ESA hub regional efforts with relevant internal and external partners
Build the capacity of regional communities, teams and individuals in open mapping technology, design thinking, agile mindset and human centered open innovation.
Facilitate localized design thinking processes to increase regional representation in open mapping tech
Coordinate with Hub Data quality and GIS leads in providing support to communities and partners, including developing and implementing processes to ensure the delivery of consistent quality support for projects and tracking of data for use in programming


Research, identify and pursue relationships based on hub priorities and strategic opportunities
Develop relationships with stakeholders in key geographic areas and actors both strengthening ESA Hub position and credibility within the innovation/open map data ecosystem
Work with Regional Director to provide systematic and standardized approaches to meet community/partner needs
Work with the Fundraising Development Specialist to develop proposals, including due diligence issues, budget and pricing, proposal writing, contract negotiations, and ongoing involvement in presentations to map supporters and stakeholders.
Ensure project deliverables are met in a timely fashion, adherence to tracking and reporting on status of all activities and projects
Actively communicate with hub staff and leadership team to ensure successful progress on activities/ projects


Previous work experience within the open source/open data ecosystem in Eastern & Southern Africa Region
Bachelor's Degree in innovation & technology, business and marketing and/or communication management
At least 5 years of experience in social innovation design having developed innovation strategies and implementing new products/services in collaboration with start-ups or self organized community groups
Experience in project management
Entrepreneurial, startup or corporate innovation experience.
Demonstrated capabilities in client engagement – communication and facilitation skills
Proven expertise in Human Centered Design and Design Thinking methodologies
Broad understanding of open map data technologies, and their potential fields of application
Very strong communication, interpersonal, and facilitation skills; ability to express complex ideas in simple comprehensible language
Exceptional written and oral communication skills in English. Ability to write articles, blog posts, concept notes and reports with minimal review and supervision
Knowledge and experience of innovation approaches and activities (e.g., innovation challenges)
Interpersonal skills and ability to work cross-culturally
Self-starter, adaptable, energetic, positive and motivated when tackling challenging problems.
French competency is an added advantage

Compensation and Benefits

HOT values transparency and equity. All HOT compensation globally is set according to a framework detailed on our website. HOT also offers:

Fully remote & flexible work arrangements
Flexible public holidays
Paid time off
Home Office Allowance
Healthy Staff allowance or group plan
Learning & Development Opportunities
Book Stipend
Coaching Programs
Collaborating with a fast-growing, dedicated team who values humanitarianism, free, open-source, and accessible data

We encourage candidates to apply currently residing in the following countries of the region:
Angola, Burundi, Comoros, Democratic Republic of Congo, Djibouti, Egypt, Eswatini, Ethiopia, Lesotho, Madagascar, Malawi, Mauritius, Mozambique, Namibia, Rwanda, Somalia, South Sudan, Sudan, Tanzania, Uganda, Zambia, Zimbabwe

Are you missing a few of the technical skills listed? We would still like to see your application. While the skills above fit our vision of this role, we are open to those candidates with a strong knowledge foundation that are fast learners and highly motivated to close any skill gaps.

Equal Opportunity

We seek to recruit persons that reflect the diversity of the communities we work with and further, to support their retention and advancement within the organization. HOT does not discriminate on the basis of ability, age, gender identity and expression, national origin, race and ethnicity, religious beliefs, or sexual orientation. Our staff includes people who are parents and nonparents, the self-taught and university educated, and from a wide range of socio-economic backgrounds, lived experiences, and perspectives on the world. HOT is an equal opportunity employer. We seek to live our values and promote inclusivity in all locations. All of our staff work collectively and individually to promote a constructive and sensitive approach to others from a variety of backgrounds, where the work of all is valued and respected.

HOT is committed to diversity within our team, and recognizes our role in closing the digital divide, including identifying obstacles that certain groups face in developing skills needed for roles in the humanitarian & technology sectors. Women, nationals of developing countries, and members of other underrepresented groups are strongly encouraged to apply.

To Apply

Please complete the application your CV/resume should not exceed 2 pages.

The selection process will consist of the following steps:

Online Application
Written Exercise/Assessment
Panel Interview/s

Recent jobs at Humanitarian OpenStreetMaps Team (HOT):

« More jobs in designers