UX Consultant Freelance

Published at 2025-04-14 - Viewed: 892 times - Open Knowledge Foundation (Worldwide/Remote)

We are currently migrating our Open Data Editor to a new architecture. We are seeking a UX Consultant to conduct a comprehensive evaluation of the state of the application under the new architecture—focusing on usability, accessibility, and the overall user journey.

Your insights will help us ensure a smooth, user-centric relaunch. You’ll work closely with our internal team and contribute directly to improving the product through actionable recommendations, GitHub issues, and pull requests.

Responsibilities

  • Conduct a full UX assessment of the Open Data Editor application and its documentation portal.
  • Evaluate usability, accessibility (WCAG compliance), design consistency, and overall UX flows for key user tasks.
  • Identify and prioritise pain points, usability barriers, and accessibility issues.
  • Collaborate with developers and the product owner to ensure recommendations are technically feasible and aligned with product goals.
  • File detailed, actionable GitHub issues with proposed improvements; where feasible, submit pull requests for small UX or content updates.
  • Create a final UX Assessment Report outlining: * Strengths and weaknesses of the current UX * Prioritised list of issues with severity and impact * Recommendations for improvements (short-term quick wins and long-term strategies) * Participate in a call with the ODE team to present the Report

Deliverables

  • UX Assessment Report (minimum 6-7 pages length) covering:
  • Application and documentation portal
  • Accessibility compliance (e.g., WCAG 2.1 AA)
  • UX heuristics, flows, and design consistency
  • GitHub Issues filed with actionable, well-documented recommendations (linked to report items where applicable)

Desired skills

  • Proven experience in UX design, auditing, and accessibility evaluation
  • Solid understanding of accessibility standards (WCAG, ARIA, keyboard navigation, color contrast)
  • Strong communication skills: able to explain UX issues to both technical and non-technical stakeholders
  • Excellent written and verbal communication skills in English, with the ability to present findings clearly
  • Familiarity with GitHub workflows and contributing to open source projects (issues, pull requests) is a plus
  • Bonus: experience with open data tools, code editors, or similar technical products


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