fossjobs.net

[Full-time] FSF job opportunity: Operations Assistant at Free Software Foundation

2023-09-13 16:55:19

Location: United States
URL: https://www.fsf.org/news/fsf-job-opportunity-operations-assistant-3

Description:

The Free Software Foundation (FSF), a Massachusetts 501©(3) charity with a worldwide mission to protect and promote computer-user freedom, seeks a motivated and organized Boston-based individual to be our full-time operations assistant.

Reporting to the executive director, this position works on the operations team to ensure all administrative, office, and retail functions of the FSF run smoothly and efficiently, preserving our 4-star Charity Navigator rating and boosting all areas of our work.

The operations assistant is responsible for handling phone calls, managing office operations, leading the GNU Press shop, and being a friendly face for visitors to our office at the center of Boston’s Downtown Crossing. Examples of job responsibilities include, but are not limited to:

Fulfilling orders for FSF merchandise and related bookkeeping;
Blogging about merchandise-related news;
Processing incoming donations;
Coordinating volunteers;
Updating our contact database;
Organizing fundraising mailings, membership mailings, and similar communications;
Assisting with local and special events, including our annual LibrePlanet conference;
Assisting with Web site maintenance; and
Looking after the office space.

This is a great opportunity for a team-oriented self-starter who thrives on multitasking, is calm under pressure, has an eye for detail, and wants to make a difference. The position must be worked from the Boston office, and the position must be able to lift small to medium-size packages (up to fifty pounds) on a regular basis. We work hard, but offer a humane and fun work environment.

Because our mission is worldwide, language skills and a demonstrated ability to interact with people across cultures and age groups will be highly valued. While the position does not require advanced computer skills, a willingness to learn and work with new software is a must. We use free software including CiviCRM, Plone, Emacs, and LibreOffice, all running on GNU/Linux.

The FSF is a growing organization and provides great potential for advancement; existing staff get the first chance at any new job openings. Previous operations assistants have often gone on to hold other positions within the organization.

Benefits and salary

This job is a union position. The salary is fixed at $59,155/year* and is non-negotiable. Other benefits include the following:

Full individual or family health coverage through Blue Cross/Blue Shield’s HMO Blue program;
Subsidized dental plan;
Four weeks of paid vacation annually;
Seventeen paid holidays annually;
Public transit commuting cost reimbursement;
403(b) program through TIAA with employer match;
*Yearly cost-of-living pay increases based on government guidelines (typically distributed in late January, retroactive to January 1);
Healthcare expense reimbursement budget;
Ergonomic budget;
Relocation (to Boston area) expense reimbursement;
Conference travel and professional development opportunities; and
Potential for an annual performance bonus.

Application instructions

Applications must be submitted via email to . The email must contain the subject line “Operations assistant.” A complete application should include:

Cover letter;
Resume; and
Three professional references.

All materials must be in a free format (such as plain text, PDF, or OpenDocument). Email submissions that do not follow these instructions will probably be overlooked. No phone calls, please.

Applications will be reviewed on a rolling basis until the position is filled. To guarantee consideration, submit your application by October 2, 2023.

The FSF is an equal-opportunity employer and will not discriminate against any employee or application for employment on the basis of race, color, marital status, religion, age, sex, sexual orientation, national origin, handicap, or any other legally protected status recognized by federal, state or local law. We value diversity in our workplace.

About the Free Software Foundation

The Free Software Foundation, founded in 1985, is dedicated to promoting computer users’ right to use, study, copy, modify, and redistribute computer programs. The FSF promotes the development and use of free (as in freedom) software — particularly the GNU operating system and its GNU/Linux variants — and free documentation for free software. The FSF also helps to spread awareness of the ethical and political issues of freedom in the use of software, and its Web sites, located at fsf.org and gnu.org, are an important source of information about GNU/Linux. Donations to support the FSF’s work can be made at https://donate.fsf.org. Its headquarters are in Boston, MA, USA.

Apply to this job

[Full-time] Senior Software Engineer at Prisma

2023-09-13 10:02:16

Location: Worldwide
URL: https://grnh.se/d25f2bed2us

Description:

At Prisma, we are building the data layer for modern applications. If you are fascinated by the leading-edge architecture and technology used in today’s data-intensive, highly scalable software systems, with distributed graph data on a massive scale, but you want the energy, challenges, and freedom that come with working in a small startup, then a job at Prisma might be for you.

With funding from top-tier investors Amplify Partners and Kleiner Perkins, we are a small distributed team working on making the advanced data infrastructure developed at large tech companies accessible to all application developers around the world. Our hard work is paying off, with the adoption and implementation of Prisma by some of the most successful and interesting companies out there today, and the fun is just beginning!

We are focused on bottom-up adoption, and most of our software is open-source. We have a vibrant community on Slack and Github – with over 55,000 members on Slack, over 33,000 Github Stars, and more than 250,000 developers using our OSS tools.

What will you do at Prisma?

As a Senior Software Engineer on our ORM team, you can expect to be involved in the following tasks as a member of the Prisma team:

Expand and improve the Core of the Prisma Query Engine and be part of creating a market-leading ORM in collaboration with our Open Source community

Collaborate with a team of engaged engineers working on developing and improving the Prisma Client

Use your knowledge of databases and system architecture to create solutions that work for developers at all experience levels, making it easy for them to get the best out of their data

Create well-tested and documented code that is easy to understand and contribute to by anyone in our community.

What does the ideal candidate look like?

We believe the right candidate for this position will meet quite a few of the criteria below. If you don’t fit the description perfectly, we’d still love to hear from you. We expect you to learn some of these on the job:

5+ Years experience as a Senior Software Engineer or equivalent.

Hands-on experience with Rust, ideally in a professional environment

Proficient in working with TypeScript and JavaScript codebases.

Proficient in one or more major relational databases (e.g., MySQL, PostgreSQL, SQLite, MSSQL) with expertise in indexing and tailored schema design for optimized query performance.

You can communicate fluently in English and can express your thoughts clearly in writing.

You enjoy working closely with your peers and proactively seek to help others.

You seek feedback early and often and a not afraid to ask for help

You appreciate the value of planning and task estimation.

Less critical criteria:

You have experience with systems-level programming.
You have experience writing performant server code for demanding scalability requirements.
Experience building developer tools.

What’s it like to work at Prisma?

You’re likely to be a great fit for the team if you …

… have an ownership mindset. As part of a young startup, you’ll have an outsize impact on decisions and the way things are executed.
… stay nimble. As a growing startup, the team and strategy evolve quickly. Be ready to re-calibrate often and stay flexible.
… be kind and collaborative. Come in ready to share your ideas and listen to feedback.

What’s in it for you?

Opportunity for large global impact working with a team of exceptional engineers on the most popular ORM in the Node ecosystem

We provide a Competitive Base Salary in line with industry standards for similar positions.

As an early-stage startup, we also provide competitive Stock-Option Grants.

24 Days paid vacation per year.

4 Days paid Mental Health Days per year.

6 Weeks fully paid Sabbatical Leave after 3 years.

20 Weeks fully paid Parental Leave.

[US] Health, Dental, Vision + 401k Matching

Generous Tech Budget to make sure you have all the hardware that you need.

Ergonomic Chair subsidy

Access to your local co-working space if you prefer to work from an external location to your home.

Remote Work

We are a remote-first organization with an office based in Berlin, Germany. Whether you would like to work remotely, or from the office in Berlin is up to you! We are open to discussing relocation assistance if you would like to join us in Berlin.

To ensure effective collaboration we can currently only accept candidates within the timezone GMT -5 to GMT +3.

What is the process like?

Our recruitment process roughly follows the structure below:

Introductory call with the Senior Engineering Manager

Interview with members of our technical team (Product Manager, Engineering Managers, Engineers)

Take Home Assignment paired with a panel presentation.

Final Interview with a member of our Leadership Team.

Offer

What do I do now?

If this sounds like an interesting opportunity, please apply via our website, and include your LinkedIn profile (or Resume), and a cover letter telling us more about your interest in Prisma and software.

We will generally be in touch within 7 business days to let you know the outcome of your application.

———

Prisma is an equal-opportunity employer. We value and celebrate diversity and do not discriminate against any applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable law. We are committed to creating a fair and inclusive workplace where all individuals have the opportunity to contribute their skills and talents. Applicants from all backgrounds are encouraged to apply.

Apply to this job

[Full-time] Junior Software Engineer (m/f/d) at Wikimedia Deutschland

2023-09-07 12:58:23

Location: Berlin, Germany
URL: https://wikimedia-deutschland.softgarden.io/job/35315846?l=de

Description:

At Wikimedia Deutschland e.V. we help create, collect and distribute free knowledge.

In 2004, volunteer Wikipedia activists founded the non-profit association Wikimedia Deutschland in Berlin, which now consists of over 100,000 members and 160 full-time staff.

Free knowledge leads to a fairer world. Wikipedia is the most important online knowledge collection of our time. The German Wikipedia alone records almost 1 billion page views per month for a total of 2.6 million articles. We – Wikimedia Deutschland e. V. – support the volunteers of Wikipedia and its sister projects, develop free software, such as Wikidata, and advocate for free access to knowledge, the opening of education and research, and more common good orientation in data policy.

For our Team Wikibase Product Platform, based in Berlin, we are looking for a permanent Junior Software Engineer (m/f/d), full-time or part-time (min. 30h/week), as soon as possible.

About the position & the team:
You will be working with the team that develops and improves the software platform that serves as a base to the Wikidata project and the Wikibase Ecosystem of interconnected knowledge graphs. You will be developing open source software that puts user needs first and increases our users’ satisfaction. At Wikimedia Deutschland we work towards a future in which people share the power to collect and organize the data that shapes humanity’s understanding of the world.

What you’ll be doing:

Build and maintain the functionality of the Wikibase Product Platform
Collaborating with the team on finding the best solution to users problems.
For example, that team has recently been working on a new RESTful API providing the ability to access and modify data, as well as the fundamental data editing UI.
Work in an agile work environment
Write readable, testable, sustainable, and efficient code
Participate in all the stages of software development including code, design, and architectural reviews providing constructive feedback
Engage in constantly improving the team processes and agile practices.

What we offer:

A participative collaboration guided by our values: participation, diversity, free and open access, equity, sustainability and respectful collaboration
Benefits: 30 vacation days and additional time off on Dec. 24th and New Year’s Eve, public transport ticket, access to our company pension scheme allowance, continued salary in the event of sick children
All overtime is recorded and converted into compensatory time off
An office located in the center of Berlin and hybrid work options
In-house training and continued professional development as well as free external life coaching (professional advice and coaching on job-related and private issues)

What makes you right for this role:

You are passionate and care about software
Have some relevant – not necessarily professional – experience in web development
You want to keep learning and developing yourself
You like being being part of a multi-disciplinary team, working towards a common goal, learning together, and supporting each other
You like to participate in technical discussions and are open to new ideas
You are not afraid of making mistakes and you learn from them
You are able to communicate in English at a professional capacity

Interested?
Then apply now! Send us your detailed application documents (Resume & Motivational Letter (yes, we read them)) via our job portal. We kindly ask you to refrain from application photos and information on date of birth, marital status and parents.

Our HR team will be happy to answer your questions. Please contact us via jobs@wikimedia.de

Wikimedia Germany is committed to equal opportunities and does not discriminate on the basis of, for example, ethnic origin, citizenship, religion or belief, political or other convictions, gender, age, disability, or sexual identity or orientation.

Apply to this job

[Full-time] Software Engineer (Wikidata) (m/f/d) at Wikimedia Deutschland

2023-09-01 12:10:16

Location: Berlin, Germany
URL: https://wikimedia-deutschland.softgarden.io/job/35226834?l=de

Description:

At Wikimedia Deutschland e.V. we help create, collect and distribute free knowledge.

In 2004, volunteer Wikipedia activists founded the non-profit association Wikimedia Deutschland in Berlin, which now consists of over 100,000 members and 160 full-time staff.

For our Team Wikidata, based in Berlin, we are looking for a permanent Software Engineer, full-time or part-time (min. 32h/week), as soon as possible.

About the position & the team:
You will be working with the team that develops and improves the software behind the Wikidata project. Wikidata is a free and open knowledge graph that can be read and edited by both humans and machines and is a part of the Linked Open Data Network. You will be developing open source software that puts user needs first and increases users’ satisfaction. Wikidata has the clear goal of giving more people more access to more knowledge and you will be part of that!

What you’ll be doing:

Build and maintain the functionality of Wikidata and its associated tools, collaborating with the team on finding the best solution to user problems.
Participate in all the stages of software development as well as code, design, and do code reviews providing constructive feedback
Maintain a good understanding of the technical aspects of the product roadmap as well as the team goals
Engage in constantly improving the team processes and agile practises

What we offer:

A participative collaboration guided by our values: participation, diversity, free and open access, equity, sustainability and respectful collaboration
Benefits: 30 vacation days and additional time off on Dec. 24th and New Year’s Eve, public transport ticket, access to our company pension scheme allowance, continued salary in the event of sick children
All overtime is recorded and converted into compensatory time off
An office located in the center of Berlin and hybrid work options
In-house training and continued professional development as well as free external life coaching (professional advice and coaching on job-related and private issues)

What makes you right for this role:

You are passionate and care about software.
Your background is not important as long as you have a solid understanding and experience with object oriented programming and web development
You have experience with PHP
Experience with MediaWiki is a big plus
You have an eye for software design and quality and you understand the importance of tests
You like working in a team working towards a common goal, learning together, and supporting and lifting up your peers
You are not afraid of making mistakes, you want to keep learning and developing yourself
You are able to communicate in English with professional proficiency

Our HR team will be happy to answer your questions. Please contact us via jobs@wikimedia.de

Wikimedia Deutschland is committed to equal opportunities and does not discriminate on the basis of, for example, ethnic origin, citizenship, religion or belief, political or other convictions, gender, age, disability, or sexual identity or orientation.

Apply to this job

[Full-time] Director of Engineering, Developer Experience at Wikimedia Foundation

2023-08-24 22:28:29

Location: San Francisco, United States
URL: https://grnh.se/981265c11us

Description:

Director of Engineering, Developer Experience

Summary

The Director of Engineering, Developer Experience is accountable for the Developer Experience Group in the Wikimedia Foundation and is an active participant in the strategic decision making for the Product and Technology department and across the Wikimedia movement. The Developer Experience Group includes Release Engineering, Cloud Services, Technical Documentation, and Quality & Test Engineering teams. This role shares responsibility with the Director of Product for Developer Experience to develop and execute a holistic strategy for Developer Experience in collaboration with other engineering teams, product management, and the volunteer technical contributor community. The teams in this group develop and deliver software, services, and processes that build and sustain our engineering culture and foster improved collaboration. This role is a people management role responsible for completion of technical objectives and a key partner to their Director of Product counterpart.

You are responsible for:

Leading a group of teams working to make it easier to build, maintain, and deploy reliable software that powers a top 15 internet destination.
Continuous improvement of the tools, systems, and services that support staff, affiliate, and volunteer software development practices.
Living and demonstrating our values by fostering a working environment and team relationships that are aligned in our mission, welcoming to everyone who shares our vision and values, curious and open to new ideas, focused on delivering great work, and constantly improving.
Coaching, developing, and empowering engineering managers and highly senior individual contributors to enable their success in solving problems, delivering on team objectives, and coaching and developing their team members.
Engineering delivery of the teams in the Developer Experience Group.
Collaborating with the Director of Product for Developer Experience on roadmaps and technical strategy.
Participating with other senior managers & directors across the department to establish strategic plans, align towards common objectives, and solve complex problems.
Participating in organizational development of methods, techniques, and evaluation criteria for projects, programs, and people to ensure the greatest impact for the Foundation.
Planning, staffing, budgeting, and managing expense priorities within the cost center for Developer Experience.

Skills and Experience:

Leading teams that manage software engineering lifecycle processes and services in an organization with 100+ software engineers
Leading or managing a developer experience, developer productivity, or developer relations function
Experience managing organizational interaction with a community of technical contributors
Management or contribution to an open source software project
Significant progressive engineering management experience
Experience building and leading diverse, multi-national and remote-first teams
Proven success at all stages of the engineering process and product lifecycle, leading to significant, measurable impact
Experience working with internal and external software engineering stakeholders to build processes and tooling to support the software development lifecycle
About the Wikimedia Foundation

The Wikimedia Foundation is the nonprofit organization that operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge freely. We host Wikipedia and the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive.

The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive donations from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501©(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

The Wikimedia Foundation is a remote-first organization with staff members including contractors based in more than 50 countries. Salaries at the Wikimedia Foundation are set in a way that is competitive, equitable, and consistent with our values and culture. The anticipated annual pay range of this position for applicants based within the United States is US$167,046 to US$260,066 with multiple individualized factors, including cost of living in the location, being the determinants of the offered pay. For applicants located outside of the US, the pay range will be adjusted to the country of hire. We neither ask for nor take into consideration the salary history of applicants. The compensation for a successful applicant will be based on their skills, experience and location.

All applicants can reach out to their recruiter to understand more about the specific pay range for their location during the interview process.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at recruiting@wikimedia.org or +1 (415) 839-6885.

Apply to this job

[Full-time] Software Engineer, Release Engineering at Wikimedia Foundation

2023-08-08 21:22:29

Location: Worldwide
URL: https://grnh.se/d78999b71us

Description:

Summary

The Wikimedia Foundation is looking for a mid-level software engineer to join the Release Engineering Team. Software engineers on the Release Engineering team steward the developer experience for our developer community.

We build development environments, maintain CI/CD infrastructure, and design tools and processes to support our developer community. We believe in integrity, quality, collaboration, and free and open source software.

Release Engineering is a remote team with seven people spanning nine time zones.

You are responsible for:

Deploying Wikipedia and our other wikis
Helping design our continuous delivery system in GitLab
Using Docker, BuildKit, and Kubernetes to enhance our deployment pipeline
Stewarding our Phabricator installation
Upgrading and maintaining Release Engineering tools for our large developer community:
CI/CD infrastructure: Jenkins, Zuul-CI, Docker, GitLab
Code review: GitLab/Gerrit
Issue tracking: Phabricator/Phorge
Deployment tooling: Kubernetes/Helm
Skills and Experience:

Bachelor’s degree or equivalent in related work experience
Written and verbal English communication skills
Collaboration and consensus-making skills
Experience with systems/DevOps engineering and software
Experience with continuous integration/delivery (CI/CD) systems
Familiarity with server configuration management software (e.g., Ansible, SaltStack, Chef, or Puppet)
Familiarity with Kubernetes and containerization
Qualities that are important to us:

Professional experience with one or more of the following: Python, Go, PHP
Experience with Puppet
Being a role model for Wikimedia’s values
Additionally, we’d love it if you have:

Free culture/Free software experience
Remote work experience
You are inspired by our guiding principles and our mission
Familiarity with/involvement in the Wikimedia community
Experience with Phabricator/Phorge or GitLab
Experience maintaining other specific software systems we use: Jenkins, GitLab, and Gerrit
Located within UTC+3–UTC-8 time zones
About the Wikimedia Foundation
The Wikimedia Foundation is the nonprofit organization that operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge freely. We host Wikipedia and the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive.

The Wikimedia Foundation is a remote-first organization with staff members including contractors based in more than 50 countries. Salaries at the Wikimedia Foundation are set in a way that is competitive, equitable, and consistent with our values and culture. The anticipated annual pay range of this position for applicants based within the United States is US$85,925 to US$134,289 with multiple individualized factors, including cost of living in the location, being the determinants of the offered pay. For applicants located outside of the US, the pay range will be adjusted to the country of hire. We neither ask for nor take into consideration the salary history of applicants. The compensation for a successful applicant will be based on their skills, experience and location.

All applicants can reach out to their recruiter to understand more about the specific pay range for their location during the interview process.

Apply to this job

[Full-time] Director of Site Reliability Engineering at Wikimedia Foundation

2023-08-08 21:21:38

Location: Worldwide
URL: https://grnh.se/c0c99d301us

Description:

Summary

We are strengthening the team and looking for a Director of SRE to lead our staff and ensure teams achieve our goals. Wikimedia Foundation’s Site Reliability Engineering team is responsible for ensuring our global top-10 web site and other public facing services are healthy, and developing its infrastructure, platform and services further in the enablement of Wikimedia Foundation’s mission. The SRE team comprises over 45 creative and talented staff members who are globally distributed, organized into seven teams each with their own scope and focus area.

Responsibilities:

Your first priority: Lead multiple SRE teams in keeping Wikimedia’s sites and services (including Wikipedia) running responsively, reliably and securely, including protection against outages, data loss or breaches, and accommodation and implementation of Wikimedia’s Movement Strategy (including “Infrastructure for Open”).
Your second priority: Partner with engineering teams at Wikimedia to set direction and build platforms enabling transformative changes to Wikimedia’s user experience while ensuring appropriate operational review and support along the way.
Your foundation: An amazing Site Reliability Engineering team that’s taken us to more than half a billion users a month with passion, ingenuity, solid engineering practices and duct tape. Nurturing, growing, trusting and developing this team and its leaders is your path to success in this role.
Your values: You care about free and open information, and are committed to finding solutions to engineering problems in line with our guiding principles. You share our values and work in accordance with them.
Qualifications:

8+ years experience in site reliability engineering, technical operations, or infrastructure engineering roles
4+ years experience managing infrastructure teams at high traffic websites or online services at scale
Track record of managing, inspiring and mentoring multiple managers and engineers, and aligning them across the organization and in the community
Experience in managing large-scale projects with technical deep-dives into code, networking and operating systems
Experience developing and tracking department and project budgets
Experience in globally distributed, multi-site high-traffic environments, preferably with both on-premise bare-metal and cloud based infrastructure
Familiarity with open source development and community practices. Experience adopting/integrating open source solutions. Track record of upstream contributions (whether personal or through a team) is a huge plus
Familiarity with engineering team practices and experience interfacing SRE with other design, product and engineering teams tasked with continuous delivery of functionality
Familiarity with large website application architectures, including caching layers, storage scaling concepts, network infrastructure, monitoring systems, etc.
Experience with highly geographically distributed teams and follow-the-sun operations is a major plus. Personal cross-cultural experience (having lived, or worked internationally) helps as well
Pluses:

A track record of modeling and shaping best community, open source and development practices
Experience in negotiation & RFPs for data center service contracts, equipment purchases, peering agreements, etc.
About the Wikimedia Foundation
The Wikimedia Foundation is the nonprofit organization that operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge freely. We host Wikipedia and the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive.

All applicants can reach out to their recruiter to understand more about the specific pay range for their location during the interview process.

Apply to this job

[Full-time] Applications Support Engineer at Artefactual Systems Inc

2023-07-24 20:34:41

Location: Canada
URL: https://www.artefactual.com/wp-content/uploads/2023/07/Job-Posting-Application-Support-Engineer.pdf

Description:

About Artefactual
Artefactual Systems Inc. (https://www.artefactual.com/) provides archival management and digital preservation products and services to the cultural memory sector using open source software. We help to ensure that our international client base is able to care for the evidence of the past so that it can be trusted in the future. Though founded and still based in British Columbia, Canada, we have staff across Canada, the US, Spain, the UK, and El Salvador. We ground all our work in 4 core values: openness, collaboration, sustainability, and trustworthiness.

Artefactual values the diversity of the people it hires and serves. Our success is reliant on building teams that include people from different backgrounds and experiences who share their ideas and perspectives and participate openly in a collaborative, respectful, and supportive working environment. We are dedicated to hiring humans, not just a resume. We look for a diverse pool of applicants including those from historically marginalized groups. We invite you to apply even if you don’t think you meet all the requirements listed below.

We are not working with agencies or recruiters.

Summary
Working in the Enterprise Subscriptions team, successful candidates will play an integral role in the smooth operation, performance, and availability of Artefactual software solutions deployed in multiple customer controlled environments. Our customers want open source solutions that can be run in multiple cloud environments and in on-premise data centres, with a strong emphasis on security and reliability. You will play a key role in delivering modern technology into some of the world’s leading cultural memory organisations.

Successful candidates will be comfortable tackling challenging technical problems, building deep understanding of client needs and requirements, and iterating quickly to deliver incremental value as part of a multidisciplinary and collaborative team.

Job duties
Discovering and delivering the best solutions to achieve client objectives

Participate in the design, implementation, operation and upkeep of specific client solutions, including understanding and addressing client non-functional requirements.
Provide evidence based guidance and recommendations; clearly communicating advantages, disadvantages and risks.

Resolving escalated customer support issues

Provide technical support to customers and other internal teams by investigating incidents and support requests.
Diagnose complex technical issues related to code defects, deployment, application configuration, networking or system performance.
Identify and test solutions to resolve incidents and their underlying problems.
Provide clear communication to customers and other stakeholders.

Supporting DevOps automation and continuous integration

Collaborate with developers and other support engineers to automate the deployment, configuration, and maintenance of the application stack using good practices and tools.
Utilize an infrastructure as code approach to define and manage multiple client infrastructure and application configurations in an automated and reproducible manner.

Responsible for system maintenance and upgrades

Perform regular maintenance tasks for multiple client environments, including upgrades, patching, monitoring, and capacity planning, to ensure stability and optimal performance.
Collaborate with Enterprise clients IT stakeholders to advise on and align maintenance procedures.

Improving processes continually

Continuous improvement in tech and software processes and practices.
Create and maintain technical documentation, troubleshooting guides, infrastructure diagrams, and good practices for deployment and maintenance processes.
Quickly start contributing, help others to contribute and improve.

Skills and Qualifications

Must haves

Experience with DevOps practices and tools
Experience in application support or similar roles, with a focus on supporting and maintaining complex software systems
Proficiency in troubleshooting distributed systems, including containerization, networking, and performance optimization
Works great in a team setting
Strong drive to learn and improve continually
Good communication skills in English
Comfortable and productive in a Linux development and deployment environment
Remote work with at least 4 hours overlap with 8am-12pm Pacific Standard Time
Legally able to work in Canada

Nice to haves

Strong understanding of Kubernetes concepts, architecture, and best practices.
Programming and scripting proficiency (e.g., Python, Bash) for automation tasks.
Experience working in Agile methodologies and practices
Experience with Cloud Native technologies
Experience working in open source software projects and communities
Familiarity with any of the key technologies in our technology stack:
- k3s or k8s
- Temporal.io: an open-source, stateful, and distributed workflow orchestration platform
- Go, Typescript: familiarity with designing, deploying or supporting golang and Typescript applications
Monitoring systems such as Grafana and Prometheus
databases such as MySQL
Authentication and authorization systems and concepts (Dex, OpenID, LDAP)
Education and/or experience working in the Cultural memory sector (in Archives, Galleries, Museums or Libraries)

How to apply
Submit your covering letter and CV addressing this posting’s job skills and qualifications to jobs@artefactual.com.

Name your file with your last name then first name and then the name of the job posting. For example: SmithRebecca_ApplicationSupportEngineer.pdf

Deadline to apply
August 7th, 2023

Apply to this job

[Full-time] SENIOR FULL STACK DEVELOPER (REMOTE/ANYWHERE) at Collabora

2023-07-21 09:20:01

Location: Worldwide
URL: https://jobs.lever.co/collabora/d724930d-ce73-4415-ac7e-a3ef275db155

Description:

We at Collabora are looking for Fullstack Web Application Developers to join our in-house Tools team.

The Tools team develops and supports applications used by our colleagues to execute, analyse and inform the delivery of projects in every area of the business. We want to build the future of business automation in the free software domain.

As a Senior Fullstack Developer you will be working closely with other Tools Developers, users, Product Owners, the Delivery Team and People Leads to give them the tooling they need to support and protect the unique way in which Collabora works.

You will need to be a specialist in building secure, well-tested web applications using Django, make sensible choices about UI and know how to get things deployed.

You’ll be able to capture, simplify and model real-world processes and structures, and keep those models updated as requirements evolve.

You will know how to reverse engineer and fix things you haven’t seen before, and you will know how to make slow things go fast.

You will be patient and pragmatic, careful and caring, and will take seriously the team’s mission to maximise:

Engineers’ freedom to work on things at which they are excellent
Our colleagues’ headspace for personal development and learning
The role of open source in all business operations
The richness of everybody’s cultural experience within Collabora

In return, the business will provide:

An open engineering culture where you will be able to exchange ideas with technical experts in a wide range of software fields
Meetups and conference attendance (COVID permitting)
Flexible hours and a battle-tested remote working culture

If you care about open source and writing software to help companies regain control of their operations, then please apply!

Required Skills

Strong Python, Django, SQL, JavaScript, HTML, CSS
Experience designing and implementing web architectures, and configuring their components (e.g. NGinx, Redis)
Willingness to support and mentor other engineers
Experience solving challenges with observability and diagnostics
A respectful and pragmatic approach to providing technical support to users
A solid grounding in Linux system administration and networking concepts
Good English proficiency
Familiarity with container-based working, e.g. Docker or Podman, Kubernetes
Experience using, maintaining and designing CI and other DevOps processes
Experience with database schema design and optimisation
Willingness to occasionally do some PHP even if through gritted teeth
Demonstrable technical writing skills (documentation, blogs)
Knowledge of security- and privacy-by-design principles

About Collabora

Collabora is a software consultancy specializing in bringing companies and the Open Source community together. We combine years of Open Source software leadership with an understanding of the challenges that businesses, non-profits, and governments face.

Collabora brings deep technical expertise in system integration & architecture, graphics, multimedia, web engines and communications to a number of market verticals, including mobile, IVI/automotive, set top box/smart TV, and a range of other specialized embedded applications.

Collabora has the unique business model of enabling enterprises to leverage Open Source software in their solutions. Having worked with notable industry leading companies in the automotive, aerospace and handset mobile verticals amongst many others, Collabora has established a broad customer portfolio.

Apply to this job

[Full-time] Lead Visual Designer (Design Systems) at Wikimedia Foundation

2023-07-19 00:26:34

Location: Worldwide
URL: https://grnh.se/a277dc7f1us

Description:

Location: Remote (working hours between Indian Standard Time and Pacific Time)

Duration: Permanent

Hours: Full time

Summary

The Wikimedia Foundation is a non-profit organization supporting Wikipedia and other Wiki projects. The Foundation operates one of the world’s top five websites and has global reach and impact. Technology and innovation are critical in our quest to support every human in freely sharing knowledge.

The Product Design and Strategy Group at Wikimedia is looking for a Lead Visual UX Designer with a solid understanding of user experience and product processes. You will be working in the Design Systems Team as well as with a talented team of designers to create and maintain Wikipedia and other Wiki projects. In this role you will contribute to evolving and moving the visual language of our products forward, whilst also fostering a respect for our visual legacy and unique history.

You will be responsible for…

Develop and drive adoption of design guidelines to work across all relevant product touchpoints, including mobile apps (iOS, Android) and web (mobile and desktop) from within the Design Systems team, in close collaboration with product designers.
Creating and championing documentation for visual design standards and principles.
Developing information design standards for reporting complex data, such as charts, graphs, geo-tagged information, flow maps, process diagrams and timelines.
Leading communication and design support for key presentations within the team, including collateral for blog posts and bringing visual delight to product launches and special projects.
Defining our overall illustration style and approach with the team.
Skills and experience….

The right person is better than the right set of experiences. These are the traits we’ve identified that make great additions to our team so far.

Training and / or a background in communication design and product design.
Experience working on a digital product(s) demonstrated by a strong portfolio of work solving clear user needs in a thoughtful, intentional manner.
Exceptional visual design and iconography skills, with the ability to express ideas, data and other information using different visual styles and methods for different audiences.
A solid understanding of interaction design patterns and some experience designing for motion.
A solid understanding of accessibility standards.
A great communicator, with the ability to get your ideas across clearly and simply.
Comfortable working in a collaborative environment and able to inspire others with your ideas, whilst also accepting direction and being flexible to changes when needed.
Highly self-motivated, showing the passion and motivation to complete tasks to the best of your ability, whilst always looking for opportunities to develop your skills further.
Additionally, we’d love it if you have…

Illustration and animation skills
Coding or prototyping experience
Experience design for and testing with different audiences (internationalization/localisation)
Experience working in interdisciplinary remote teams
Experience contributing to Wikimedia projects
Your application should include a…

Portfolio
Cover letter explaining your interest in the role
CV
About the Wikimedia Foundation

The Wikimedia Foundation is a remote-first organization with staff members including contractors based in more than 50 countries. Salaries at the Wikimedia Foundation are set in a way that is competitive, equitable, and consistent with our values and culture. The anticipated annual pay range of this position for applicants based within the United States is US$119,993 to US$186,300 with multiple individualized factors, including cost of living in the location, being the determinants of the offered pay. For applicants located outside of the US, the pay range will be adjusted to the country of hire. We neither ask for nor take into consideration the salary history of applicants. The compensation for a successful applicant will be based on their skills, experience and location.

All applicants can reach out to their recruiter to understand more about the specific pay range for their location during the interview process.

Apply to this job