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Open Innovation Facilitator - REMOTE Full-time

Published at 2021-12-20 - Viewed: 1562 times - Humanitarian OpenStreetMaps Team (HOT) in ISLAS BALEARES, Spain


Work Location: Remote; 40 hrs, Monday - Friday, Flexible Schedule, with functional overlap to HOT’s core connection hours (UTC 1300 - 1700) required.
Application Close Date: January 2, 2022
Estimated Start date: February 1, 2022
Department: Technology Innovation
Reports to: Director of Technology Innovation
Terms: Full time, one year initial contract
Travel:Up to 20% international, including to HOT field project locations
Salary Scale: 8

About HOT

Humanitarian OpenStreetMap Team (HOT) sits at the nexus of participatory mapping, community-led development, humanitarian response, open data and tech. With a talented and diverse team spread around the globe, HOT is an NGO which supports a dynamic global community of thousands of dedicated volunteers using maps and open data for humanitarian response and the Sustainable Development Goals. Working with humanitarian and development partners like the Red Cross, Médecins Sans Frontières, UN agencies, governments and others, the HOT community maps in solidarity with those affected by or at risk of disaster, contributing the maps and data aid workers need to do their lifesaving work.

In 2020 the work of the HOT community was recognized by TED’s Audacious Project, a collaborative philanthropic initiative that serves as a springboard for social impact on a grand scale, leading to an exciting new phase of growth. HOT is expanding its activities: opening four regional hubs and scaling up its support to local mapping communities with the audacious goal of mapping an area home to one billion people in 94 countries at high risk of disasters or experiencing poverty - mapping with communities before they are in crisis.

About You

You are passionate about creating the space where bold ideas can have their ‘time to come’. You know how to connect with people and connect people with possibility. You understand that innovation is not a noun, but a verb and you are dedicated to ‘doing different’. You know how to listen and learn so you can provide the motivation and the means for small ideas to deliver big impact.
You are a firm believer that humans should always be at the centre of open and accessible innovation and technology. You are driven to play the role of connector, facilitator and enabler. You know that big ideas can come from anywhere and you are dedicated to designing an environment where underrepresented groups have equal opportunities to drive innovations that address their most pressing needs. You are dedicated to making a dent.

About the Role

The Open Innovation Facilitator will coordinate and collaborate with a collective of open innovation and technology specialists, dedicated to the evolution of humanitarian open data, particularly related to open mapping. The candidate will enable and amplify the ideas and efforts of humanitarian hacktivists who believe deeply in finding new solutions to long standing problems. The candidate will be responsible for bringing together people through activities, events and opportunities in a way that builds equity, increases accessibility and influences the design and development of transformative open innovations.

The Open Innovation Facilitator will advance HOT’s mission by operationalizing the HOT_Tech core ethics:
Human: Our Human ethic is our commitment to people as our priority. At the centre of all our technology sits a human. The ultimate purpose of our technology is to improve human conditions. We use technology to enable and amplify human efforts. We support them at personal and professional levels. We invest in their well-being and their growth. We provide security and stability. When our people thrive, so do we.
Open: Our Open ethic permeates all we do. Our actions reflect radical openness and transparency. We encourage open inputs and outputs. Our team and technology openly welcomes and engages community, collaboration and contribution.
Transformative: Our Transformative ethic speaks to our belief in technology’s potential to connect and include. By investing time and resources in those who develop technologies that intentionally target injustice, we believe this creates a dent in systematic discrimination long rife in the global tech sector.

HOT_Tech Principles >

Priority Areas for Action

Connections - The candidate’s primary role will be to connect people to people, and people to opportunity. The candidate will create connections that sustain the collective and support its members. Relationships include local community organisations, nonprofits, stakeholders and funders.
Collectivism - Community centred open innovation is at the heart of our work and should be at the heart of the candidate. The candidate will prioritise the needs of the collective and ensure that knowledge, assets and collective value is generated through equitable collaboration.
Pathways - The candidate will forge and fortify open innovation pathways. You will ensure that there are clear, defined and agile avenues to convert ideas into impact. These pathways will support people to explore, test and evolve ideas in a way that gives them the best avenue to meaningful impact.


Facilitate a global network of specialists in order to build and nurture a culture of collaborative, community-led open innovation within HOT
Collaborate with regional hubs and open innovation and technology specialists to co-create a global vision for HOT’s approach to open innovation
Organise and facilitate initiatives, events and opportunities to share knowledge, resources and learnings on open innovation across the organisation.
Build the capacity of regional specialists to localise and facilitate open innovation processes
Co-create an approach to open innovation that accelerates and amplifies community-led innovation
Create connections that support sustainable open innovation through seed, support and scaling opportunities
Foster a culture of innovation through curiosity, creativity and collaboration



Demonstrated experience facilitating and supporting professional networks, associations or communities of practice, particularly related to open innovation or technology.
Demonstrated excellence in facilitating and nurturing individuals and relationships.
Experience working with diverse, distributed teams over multiple geographies
Commitment to intentional, inclusive and equitable open innovation
Working knowledge of Principles for Digital Development and Human Centred Design
Excellent interpersonal skills and ability to connect with people online and in person.
Strong written and verbal communication in English


Experience working in international humanitarian or development agencies/NGOs
Demonstrated history of mentoring, teaching, coaching or guiding colleagues
Additional language proficiency will enable the candidate to connect deeper to the role

Behavioural Skills

Empathy, curiosity and humility
Facilitator, guide and enabler mindsets
Openness and willingness to ‘do different’
Open, inclusive and motivational communication
A collaborative, self-motivated, "always-learning" spirit, driven to improve inclusive user experience
Self-awareness of personal biases and behavioural blindspots

Are you missing a few of the technical skills listed? We would still like to see your application. While the skills above fit our vision of this role, we are open to those candidates with a strong knowledge foundation that are fast learners and highly motivated to close any skill gaps.


HOT values transparency and equity. All HOT compensation globally is set according to a framework detailed on our website. HOT offers a work-from-anywhere culture, flexible working arrangements, and various other benefits that support staff wellbeing.

Equal Opportunity

We seek to recruit persons that reflect the diversity of the communities we work with. HOT does not discriminate on the basis of age, gender identity and expression, national origin, race and ethnicity, physical ability, religious or belief systems, political convictions, or sexual orientation. Further, HOT seeks to support the development and advancement of staff within the organization. Our staff includes people who are parents and nonparents, the self-taught and university educated, and from a wide range of socio-economic backgrounds, lived experiences, and perspectives on the world. HOT is an equal opportunity employer. We seek to live our values and promote inclusivity in all locations. All of our staff work collectively and individually to promote a constructive and sensitive approach to others from a variety of backgrounds, where the work of all is valued and respected.

HOT is committed to diversity within our team, and recognizes our role in closing the digital divide, including identifying obstacles that certain groups face in developing skills needed for roles in the humanitarian & technology sectors. Women, nationals of developing countries, and members of other underrepresented groups are strongly encouraged to apply.

To Apply

Please complete the application by January 2, 2022. Your CV/resume should not exceed 2 pages.

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